Frequently Asked Questions
Everything you need to know about our authentic vintage-inspired footwear.
Are Re-Mix shoes authentic vintage or reproductions?
Our shoes are high-quality, brand-new reproductions. We use original vintage patterns and lasts from the 1920s through the 1960s to ensure period-accurate silhouettes with modern comfort and durability.
How do I determine my correct size?
Vintage styles can fit differently than modern mass-market shoes. We provide a detailed size chart on each product page. Generally, we recommend sizing up a half size for pointed-toe styles or referring to our width guides for the best fit.
What is your return and exchange policy?
We accept returns and exchanges on unworn merchandise within 30 days of delivery. Shoes must be returned in their original packaging and show no signs of wear on the soles. Please try them on a carpeted surface to avoid scuffing.
Do you ship internationally?
Yes, we ship our vintage-inspired footwear worldwide. International shipping rates and delivery times are calculated at checkout based on your destination and the weight of the order.
What materials are used in Re-Mix shoes?
We pride ourselves on using premium materials, including genuine leather uppers, leather linings, and leather soles, staying true to the craftsmanship standards of the mid-20th century.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact our customer service team within 2 hours of placement, and we will do our best to accommodate your request.